US banks lag behind in secure email adoption
My banks send me monthly reminders when a statement is ready, but I have to log onto their site to actually get it. This is quite annoying, I would much rather have them simply attach the statements to the notification emails, but I can understand their security concerns. The current system does encourage bad habits that can be exploited by phishers, however.
One of my colleagues informed me that in Japan, banks will actually send them by email using S/MIME public key encryption. I have a S/MIME certificate courtesy of the Thawte web of trust (in fact I am also a Thawte WOT notary) but no US bank that I know of supports this. Secure email adoption is so low in no small part due to the NSA’s successful campaign to make encryption inconvenient to obtain. All major email clients support it (Outlook, Apple Mail.app, Thunderbird, and so on), but webmail users don’t even have the option. This is just another illustration of how the US is lagging behind Asia and Europe in Internet adoption.