From 2000 to 2007, I lived and worked in downtown San Francisco, and did not need a car to commute, so I never bothered to get one. When Acxiom purchased Kefta, they moved us to Foster City, 23 miles away and with no credible transit options, so I ended up buying a BMW 525i. I considered getting a Prius or a Lexus GS 450h hybrid, but opted not to. The Toyota faulty accelerator pedal fiasco makes me glad I passed.

In the eighties, Audi lost two thirds of its sales due to an unjustified rumor that its cars were prone to “sudden acceleration”. It took them 15 years to recover. The damage to Toyota will be even worse, since in this case there is in fact a problem, and the company’s damning slowness in responding will be excoriated in the court of public opinion, destroying a mostly deserved reputation for building reliable, if ugly cars. Ford, Hyundai and Honda must be licking their chops right now.

To my surprise the recall was brought home to me. Two months ago, I was car #3 in a 4-car collision (I braked in time, but the car behind me did not have as good brakes and tires as mine and rear-ended me into the car in front of me). My car has been in the garage since then and I rented a car from Enterprise Rent-a-Car (I try to patronize my clients whenever possible). The car is a Pontiac Vibe, which is essentially the same as the Toyota Matrix, both made right here in the Bay Area in the recently shuttered Fremont NUMMI plant. It has the faulty part, and Enterprise called me to exchange the car (kudos to them for being so proactive).

On August 28, 2009, California Highway Patrol officer Mark Saylor died in a horrendous car crash in San Diego county, along with his wife, daughter and brother-in-law, while driving a loaner Lexus ES350. The brother-in-law actually called 911 to report the accelerator was jammed. This was a different issue, one of incorrect floor mat causing the accelerator pedal to jam in the fully opened position. The car was traveling at over 100mph before the driver lost control, the car went airborne, turned over and crashed with an explosion, killing all the passengers instantly. The dealership bears a heavy responsibility in these deaths for fitting the incorrect mats, and failing to respond to a previous driver’s report of a similar incident. The rubber mats on my BMW have bolts that lock them in position with no chance of slipping, and I am surprised Lexus had such shoddy engineering in the first place. Perhaps the reputation of German engineers is not overdone, after all.

On modern cars, the brakes and even the handbrake have enough stopping power to counter the engine’s maximum torque. There is the option to switch the car to neutral gear, assuming there is no malfunction of the transmission. Shutting down the engine is not recommended, as that would also cut power to brakes and power steering, but in any case this car had a keyless ignition system, which requires pressing and holding the ignition button for three seconds. If you are in a panic situation with an unfamilar car, it is highly unlikely you will get this maneuver right, assuming you have three seconds to spare in the first place. I have a similar system in my own car, and had no idea what the procedure is to shut down a running engine.

Modern carmakers are integrators, assembling parts made by their subcontractors. It is not an exaggeration to say the German carmakers are mostly Bosch OEMs. The accelerator pedal involved in the Toyota recall is made by CTS, a US telecom gear maker who only incidentally makes auto parts. Historically Japanese companies have been resistant to using parts from non-Japanese suppliers. In many cases this was due to the keiretsu system of companies interwoven by complex cross-holdings, a successor to the zaibatsu system outlawed after the post-war US occupation of Japan. In other cases, it was due to objective factors — Japanese electronics manufacturers use high-speed power screwdrivers to speed up assembly, and US-made screws used inferior alloys compared to Japanese screw makers, stripping too easily. It took severe pressure and the threat of sanctions from US trade representatives to convince Japanese carmakers to give US suppliers a chance. This incident is likely to harden Japanese executives’ suspicion of gaijin suppliers.

On modern cars, the accelerator pedal is “drive by wire”, i.e. it is an electronic peripheral that feeds the engine control computer. Airbus introduced fly-by-wire controls in its aircraft as more conservative Boeing stuck to hydraulic controls, and this was a significant factor in Airbus overtaking Boeing in airliners. Change takes time, and carmakers are understandably hesitant to change a critical safety organ like brakes. The brake pedals are still hydraulically linked to the brakes, but have an electronic sensor to control the rear brake lights and disengage cruise control.

BMWs, Audis, and even cheaper cars like Volkswagen or Chrysler have a feature called brake override where the engine control will disable the accelerator when the brake pedal is applied. Toyota deliberately chose not to implement such a system, which would have saved Mark Saylor’s life and his family’s. This refusal is particularly incomprehensible since the hardware is already here, and the change should only require a software change and the ensuing QA and certification cycle. The software was not bad per se, but the requirements were incomplete, and this is yet one more case where bad software kills.

Update (2014-03-19):

Toyota was hit today by the Department of Justice with a record $1.2B criminal fine for its attempted cover-up, and admitted guilt. GM is apparently next.

The decline in computer prices in the last 10 years is not an unqualified blessing. Something had to give, and component quality is one of the areas where manufacturers skimp. There is no room in a $500 computer for a $100 CD-ROM drive, even a quiet yet ultra-fast one like the Kenwood 72X drives.

Another area where components have been cheapened is keyboards and mice. The impact on mice is lessened by the simultaneous transition from gunk-prone mechanical ball mice to more precise optical ones. The latter are cheaper to manufacture because they use solid state circuitry and far fewer mechanical components, but they are still pitched as a premium product.

Keyboards are another story. Anyone who writes or codes for a living (i.e. anyone who uses a computer for anything but games) benefits from a good keyboard. Longtime Byte Magazine columnist Jerry Pournelle used to rave about his Northgate OmniKey with a layout customized specifically for him. There are basically two main technologies: mechanical keyswitches and rubber dome ones. The first give that old-fashioned “clickety-clack” feeling, the second are quieter, but often a bit mushy (although there are some excellent rubber dome keyboards as well).

A few years ago, I bought the excellent Matias Tactilepro 1 keyboard. It uses premium Alps mechanical keyswitches, and has all the Macintosh special characters combinations silk-screened on the keys so you don’t have to remember that the copyright sign © is Option-g. I liked it so much that just to be on the safe side, I bought two.

At Macworld 2007, Matias announced its replacement by the Tactilepro 2, which replaces the Alps keyswitches by ones of Matias’ own design. They claimed the change was due to Alps discontinuing the manufacture of its keyswitches. By Macworld 2008, the 2.0 was itself discontinued, and the promised version 3 replacement kept being postponed until they finally announced a release date of January 2010. Interestingly, they are said to use Alps keyswitches. I guess they were not so discontinued after all…

While my version 1 Tactilepros are still working fine, the silk-screening on some of the keys has faded, and they have accumulated a fair bit of gunk like hairs under the keys. I ordered two version 3 replacements (I passed on the version 2, and read many reports complaining about it) and received them today.

Matias Tactilepro 1 (top) and 3 (bottom)

The differences are subtle:

• The top of the keyboard is now a translucent milky white instead of transparent. That should help reduce the visibility of hairs and other crud that lodges itself under the keys, and is very hard to eradicate afterwards, even with canned air.
• The power key on top is gone, replaced by a dual-use Escape and power key.
• The warranty was dialed all the way down from 5 years to 1 year, hardly consistent with the claims of improved build quality.
• They now claim the keys are laser-etched and thus more resistant to rubbing out the labels. Obviously it is too early to assess the accuracy of that statement.
• The feel of the keys is slightly different in a way that’s hard to describe. They seem a little bit quieter, but just as precise.
• The 2-port built-in USB 1.0 hub was replaced by a 3-port USB 2.0 hub
• There is no tacky tactilepro.com URL on the space bar any more.
• The typeface is no longer italic and somewhat less elegant. I am a fast hunt-and-peck typist, not a touch-typist, and they feel canted backwards, much like early flat-screen monitors seemed concave compared to convex CRTs.

The warranty change is a bummer, but the keyboard is still a huge improvement over standard ones, specially Apple’s nasty laptop-style chiclet keyboards that have been included with all recent desktop models. For people who have to type a lot, it is well worth the expense.

Update (2012-03-05):

Sure enough, the space bar on mine failed after 14 months. I contacted Matias last week for support, with no response so far.

One alternative worth considering is the upcoming Das Keyboard for Mac, which uses Cherry gold keyswitches. It doesn’t have option characters engraved on the key caps, however.

Update (2017-10-05):

I replaced my Tactilepros with the CODE Keyboard. It’s not perfect either, the black coating on the keys wore off on some keys like the corner of the space bar on the one I keep at work, but the backlit keys are a god-send and my colleagues find the quieter yet still very tactile key action much less objectionable.

Interestingly, Cherry, the maker of the key switches in the CODE and many other premium keyboards, is a sister company of ZF, the makers of the automatic transmissions in BMWs.

As this screen shot from the Huffington Post demonstrates. On my MacBook Air (1280×800) I can’t even see the complete headline (highlighted in red). On my office PC (1280×1024) I can see the headline and a smidgen of text. All in all, the content occupies barely 5% of the browser window…

Advertising is not to blame, as it only takes up 12% of the real estate. The rest is hypertrophied navigation, chartjunk, wasted space, blegs and other come-hithers. Horrors like these are what make the Aardvark extension/bookmarklet essential. A few seconds with it yield this much improved result:

An even better option in this case is the Readability bookmarklet, which requires zero work, but may not work in all cases.

On a completely unrelated note, I highly recommend Andy Odlyzko’s paper (PDF) of the same title.

Benjamin Franklin is the most significant of America’s Founding Fathers. During his stay in Paris as ambassador of sorts for the fledgling United States, he was the 18th century equivalent of a rock star, complete with female groupies throwing themselves at him. They clearly had superior taste to our own century, obsessed as it is with reality show nobodies and pop-music histrions who can’t sing for the life of them, but I digress. Franklin convinced the French public and king Louis XVI to financially support the US, bankrupting the kingdom and ultimately leading to the French Revolution. The revolutionary Assembly granted honorary citizenship to Franklin (along with others like Tom Paine and George Washington) and even a seat in the assembly itself.

My opinion of Franklin was lowered when I learned that he was the one who first proposed the abomination that is Daylight Saving Time. I only recently found out that An Economical Project was in fact a satire much like his notorious opus Fart Proudly, a point that seems to have been completely escaped the proponents of DST.

It could have been worse, I suppose. They could have adopted Swift’s A Modest Proposal instead.